Families of children with special needs and disabilities are welcome to visit the Hub at any time. Lots of the equipment is especially designed for children with additional needs.

If you require an additional adult to support your visit we accept the Access/Nimbus +1 card.

If you would like to visit using your +1 Access/Nimbus card, please book tickets for the children and one adult. On arrival, show your Access/Nimbus +1 card at reception to receive complimentary admission for the second adult carer.

We also organise dedicated SEND events especially for these families and their friends.

2025 SEN event dates are:

Friday 18^th July

Friday 29^th August

Friday 17^th October 

Friday 28^th November - Christmas Event (Click here for Christmas tickets)

The events run from 6.30pm up to 9pm and because we reduce our visitor numbers for the event, they often sell out so please book in advance.

Click here to book tickets

Please note that our under 5's and under 2's areas are age-specific.

For our SEN events adult carers are free of charge, to allow enhanced supervision of the people in their care.

Please note our under Toddler area is only for the use of children who are under the 1m height restriction and their adult carers. All our other areas don't have any restrictions on their use.

Everything that we have in our Toddler area (a carousel, ball pools and slides) is available elsewhere in the Hub, so you won't be missing out if your child is too tall for the Toddler area.

Please note we do not accept Max card.