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Celebrating a Birthday

Make some special memories

  • Riverside Hub
  • Riverside Hub
  • Riverside Hub
 

Party FAQ's

Your party questions answered...

 

Q. How much do parties cost?

A. Our parties are £15 per child on Monday to Thursday on Saver Days , £17 per child on Fridays on Saver Days and £22 per child at weekends and Standard Days. There is a minimum number of 10 children for a party.

Car Parking at the Hub must be reserved in advance.  

If you would like to celebrate in one of our party rooms, you can reserve one for just £25 for the duration of your party.

Choose from the Dinosaur Room, Pirate Room, Showtime area, Winter Room , Magic Forest Room - and from 1st March our new Candyland Room. All are subject to availability.

 

Q. Is there a minimum number of children needed for a party?

A. Yes, the minimum number of children is 10.

 

Q. What is included within the price?

A. Admission for one child and one accompanying adult, squash for the children, a hot food party buffet for each child and 1.5 hours unlimited use of all our play facilities

 

Q. What times are your parties held at?

A. Our parties take place from 4pm - 6pm Sunday to Thursday, 4.30-6.30 on Fridays and at 5pm - 7pm or 6-8pm on Saturdays. 

 

Q. What about car parking?

A: Car Parking must be reserved in advance at £2 per car. For parties on weekend afternoons we have more parking available to us on Carousel Way, so car parking is free and does not need to be pre-booked for weekend afternoon parties.

 

Q. Will I get a party host?

A. We will show to your party room, check in your guests, deliver squash and the party buffet to you. If you need any support during your party, then please come and find a manager.

 

Q. What's in the hot food party buffet?

A. All our food is oven baked, we don't fry anything. We serve little sausages, pizza, chicken dippers, chips, fish fingers and cucumber, pepper and carrot sticks. Jugs of water and squash are available for all the children.

 

Q. Can you cater for children with dietary requirements?

A. Yes, we stock a range of free-from products and can substitute most of our kids party menu for vegetarian, dairy free or gluten free alternatives.

 

Q. Will all the play facilities be open?

A. Yes, Your guests will be able to enjoy everything we have here - go-karts, laser tag, carousel, climbing activities, the lot!

 

Q. How do I book?

A. Simply telephone us on 01604 403 003 and pay a £50 deposit to secure the booking. You then call us 3 days before the party to settle the balance

 

Q. What if some children don't turn up?

A. If children can't make it on the day, then we can credit your 'Hub account' with the money, so you can use it for future visits. We can credit you monies for children who don't turn up down to the minimum number of 10.

 

 

Q. What should I bring with me on the day?

A. You'll just need to bring a list of names of the children attending and a cake and candles.

 

Q. Can you do parties at other times?

A. So we can deliver the best possible service to all our visitors, our parties only take place at the times mentioned above.

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