Planning a Party
Give your child a birthday to remember
Frequently Asked Questions
How do I book?
You can book a party by telephoning us on 01604 403 003, by popping in to see us, or you can use our easy online booking system by clicking here
When do I pay?
A £50 deposit is payable at the time of booking. The balance is then payable three days before the party.
Do adults have to pay?
There is no extra charge for adults accompanying party guests, but please remember our car park is for cars carrying children - you must have a child in your car to park here. Please car share where possible.
Can guests bring their siblings?
Yes, siblings are always welcome, they just need to pay the relevant admission fee.
Do you provide party invitations?
Party invitations are included in the party price and can be collected from us once you have booked your party.
Do you provide party bags?
Party bags can be provided by us for an extra cost . Our standard party bag contains a premium toy worth at least £1.50, 4 sweets and 4 novelty toys and cost £2.50 each. Our deluxe party bags are amazing value, with 2 premium toys worth at least £1.50, 6 sweets and 6 novelty toys all contained in a quality, reusable drawstring backpack at £3.50 each. Our new Sparkle Deluxe limited edition Party Bags contain all the same contents as our Deluxe party bag, but come in a quality sequin colour-changing clutch bag with a zip at £5 each. You are very welcome to bring your own party bags if you prefer.
What food do you serve?
We serve a hot party buffet to all our party guests (the exact menu can be found on this page). Unlimited squash and water is available throughout the party.
Do you cater for special dietary requirements?
Yes, we can cater for a wide range of dietary requirements, and keep a good stock of free-from, gluten free and vegetarian options. We can cater the whole party as a vegetarian buffet if you wish. If your child has more complex allergies we will try our best to help.
Can I pre-order drinks for adults?
Yes, you can buy a flask of Illy filter coffee for £12 and/or a flask of tea at £10 if required. Each flask serves around 10 - 12 cups. If ordered in advance then the flask(s) are delivered to your party area at the start of the party.
What do I need to bring on the day?
Just a birthday cake, candles and a list of the expected guests. Please be aware that no other food is permitted, aparrt from the birthday cake. Please do not use party poppers or sparklers.
When should I arrive?
We would recommend that you arrive around 15 minutes before the start of the party, so you can greet your guests as they arrive.
Do my guests all have to register as Riverside Hub members to come to the party?
As we have a different system for our party guests (you tell us who they are, and at weekends we use a different entrance) your guests do not need to register to visit your party.
Still got questions?
Telephone us on 01604 403 003 and we'll be happy to help.
Party Meal Menu
All Guests get to enjoy a buffet including the following items:
Cucumber, Pepper and Carrot Sticks
Chicken Nuggets (100% chicken breast)
Unlimited squash and water
Ice Cream (please note that parties in the Princess and Unicorn rooms will not be served ice cream - please ask us if you would like ice cream 'to go' for these parties).
All our food is oven baked, nothing is fried.
We can cater for children with food allergies and have a number of tasty alternatives, such as vegetable nuggets. Please let us know at the point of booking, or before the day of the party, if any of the children attending have food allergies.